All the Natritex Group products come with our manufacturers pro rata guarantee. The length of the warranty will be depend on the product purchased. Range of mattresses are covered by the following manufacturers pro rata guarantee. Each product/model has a specific warranty and this can be found on each individual model page. The warranty period is dependent on the model you have purchased.
Different warranty’s apply depending on the product purchased. Under each link below is the current guarantee for each product type.
In the unlikely event you observe a defect you should write directly to us via post or email and include photos of the problem. In the event you wish to claim warranty under this limited guarantee, you must provide a copy of your purchase receipt to show proof of purchase. Warranty is only valid to the original purchaser.
All warranty claims must be in writing:
The Natritex Group
12 Oasis Court
Clontarf, Brisbane, 4019, QLD